MA

Customer service is what we treasure!

Maintenance Service Agreement (MA) is a service for preventive and maintenance of systems and software, for example server, spare parts, IP Phone, or CRM, in a condition that system is always working perfectly. Including training for the use of that system As well as advising users on how to use system safely and properly.

Type of
Maintenance Service Agreement

  • Preventive Maintenance is maintenance that is regularly performed on a piece of equipment to lessen the likelihood of it failing. It is performed while the equipment is still working so that it does not break down unexpectedly.
  • Corrective maintenance is a maintenance task performed to identify, isolate, and rectify a fault so that the failed equipment, machine, or system can be restored to an operational condition within the tolerances or limits established for in-service operations.

Advantages of doing MA

  • To allow new employees to be able to learn and update the use of system or equipment correctly
  • To prevent problems from system failure
  • To prevent problems from lack of expertise for server.
  • The system version is up to date
  • A maintenance contract can save you a lot of money in overall maintenance and unexpected repair costs.

UC Connect MA Service

We service Telephony system maintenance Both Avaya PABX, Cisco PABX including IP Phone

Along with software such as CRM, CTI

Either 7 Days x 24 Hours(7x24) or 5 Days x 8 Hours(5x8

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UC Connect MA Service

We service Telephony system maintenance Both Avaya PABX, Cisco PABX including IP Phone

Along with software such as CRM, CTI

Either 7 Days x 24 Hours(7x24) or 5 Days x 8 Hours(5x8

Previous
Next

If you are interested for more information

Contact Us UC Connect